A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

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I use LLMs for a ton of things, but every so often — on some random, unremarkable day — I learn they can do something I never imagined they could. And with agentic AI in the mix, those moments have ...

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Anthropic accuses Alibaba of using 25,000 fake accounts to scrape Claude AI The alleged campaign generated 28.8 million queries in a large-scale model-extraction effort to replicate AI capabilities.

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